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Terms of Service

Terms of Service

BikerBase GmbH | Last Updated: 04 April 2026



1. Introduction and Acceptance

1.1 Agreement. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User") and BikerBase GmbH ("Company"), incorporated under Swiss law, registered office at Oberdorfstrasse 11, 5074 Eiken, Switzerland (CHE-262.596.519), governing your use of the BikerBase Platform — including all websites, apps, APIs, Marketplace features, SaaS tools, and community Services (collectively, the "Platform").

1.2 Acceptance. By accessing or using the Platform, the User confirms to have read and agreed to these Terms and any documents referenced herein. If the User does not agree, the User must not use the Platform.

1.3 Business Users. If the User accepts these Terms on behalf of a legal entity, the User represents and warrants that it has full authority to bind that entity to these Terms.

1.4 Supplemental Terms. Certain features carry additional terms. In case of conflict, Supplemental Terms prevail for the relevant feature.



2. Definitions

  • "Account" — your registered User Account.

  • "Buyer" — a User purchasing Goods or Services via the Marketplace.

  • "Content" — any text, images, video, code, listings, reviews, or other material on the Platform.

  • "Goods" — physical or digital products listed on the Marketplace.

  • "Intellectual Property Rights" — all patents, copyrights, trademarks, trade secrets, and related rights.

  • "Marketplace" — the Platform's buying and selling feature.

  • "Personal Data" — as defined under Swiss FADP and, where applicable, EU GDPR.

  • "SaaS Tools" — the Company's software tools and applications available via subscription.

  • "Seller" — a User listing Goods or Services on the Marketplace.

  • "User Content" — any Content submitted by a User.



3. Eligibility and Account Registration

3.1 Minimum Age Requirement. The Platform is exclusively available to individuals who are at least 18 years of age. By accessing or using the Platform, the User represents and warrants that the User is 18 years or older and has the legal capacity to enter into a binding contract under applicable law.

3.2 Accuracy of Registration Information. The information required during registration must be complete and accurate at all times and must include, at a minimum, the following: full first and last name, telephone number, and a valid email address. When registering a company or a commercial User Account, the name of the contact person as well as the full company name must be provided (commercial register number, where available). In the event of any changes, the User is obliged to update its Account without delay so that the information remains complete and accurate at all times.

3.3 User Responsibility for Account Security. By registering, the User agrees to provide accurate information, keep credentials secure, and accept responsibility for all activity on its Account.

3.4 Verification Requirements. The Company reserves the right to request age verification at any time and may suspend or terminate the Account where age cannot be verified or where false information has been provided. The Company may, at any time, require additional information and/or verifications for specific functions or waive such requirements.



4. Platform Services

4.1 Overview. The Platform comprises: (a) a Marketplace for buying/selling; (b) Community features (forums, messaging, reviews, club management); and (c) SaaS Tools for private and business use (tour planning, event management, provision management, etc.)

4.2 Availability. The Company endeavors to maintain high availability but does not guarantee uninterrupted access. Downtime may occur for maintenance or reasons beyond our control.

4.3 Modifications. The Company reserves the right to modify, discontinue, or restrict any part of the Platform, with reasonable advance notice for material changes.



5. Marketplace Terms

5.1 Role of the Company. The Company is a technology intermediary — not a party to transactions or any agreements concluded between Buyers and Sellers on the Marketplace. The Company, its representatives, employees, and auxiliary persons assume no responsibility for any risks associated with the initiation or conclusion of such transactions and shall not be liable for any damages arising therefrom.

The Company is under no obligation to monitor the conduct of its Users in connection with their use of the Marketplace. In particular, the Company is entitled, but not obliged, to review or warrant any listed Goods or Services, offers, texts, or visual content published by Sellers or Buyers on the Marketplace for legality or any other form of admissibility.

There is no entitlement to registration, membership, use of the Marketplace, or access to any of the Services. The Company reserves the right, at any time, to refuse a registration or, in accordance with Section 15.3, to exclude a User, prohibit use of the Marketplace, or discontinue a Service.

5.2 Seller Obligations. Sellers must:

  • Only list Goods/Services they are legally authorized to sell;

  • Provide accurate and non-misleading listing information, including but not limited to complete details regarding payment and delivery, and disclose all defects of the Goods;

  • Fulfill orders professionally and in compliance with applicable law;

  • Hold all required licenses and permits;

  • Handle returns and complaints lawfully.

5.3 Buyer Obligations. Buyers must provide accurate payment details, pay in full at purchase, and direct disputes to Sellers first.

5.4 Prohibited Listings. It is prohibited to offer products whose offering, sale, purchase, transfer, or use could violate statutory provisions or offend against public morals, including but not limited to: counterfeit/stolen Goods, IP-infringing items, weapons, controlled substances, unauthorized financial instruments, and any items illegal under applicable law.

5.5 Fees. Transaction and listing fees are set out in the [Fee Schedule], subject to change with notice.

5.6 Taxes. Sellers are solely responsible for applicable taxes. The Company may collect/remit taxes where required by law.



6. Community and User-Generated Content

6.1 Community Guidelines. Use of community features is subject to our [Community Guidelines].

6.2 Intellectual Property Rights. By submitting User Content, the User grants the Company a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, and distribute the User's Content to operate, promote and improve the Platform.

6.3 Ownership. The User retains ownership of its Content.

6.4 Representations. The User warrants its Content: (a) does not infringe third-party rights; (b) complies with applicable law; (c) contains no malicious code.

6.5 Moderation. The Company may remove any Content at its discretion, without prior notice.

6.6 Prohibited Content. It is prohibited to distribute any prohibited content, including but not limited to unlawful, defamatory, or hateful material, fraudulent activities, infringements of intellectual property rights, unsolicited commercial communications, sexually explicit content and any content that promotes violence or self-harm.



7. SaaS Software License

7.1 License Grant. Subject to the User's payment of all applicable fees and its continued compliance, the Company grants the User a limited, non-exclusive, non-transferable, revocable license to use the SaaS Tools for the User's internal purposes during the User's subscription term.

7.2 Restrictions. The User must not, and must not permit any third party to, reverse-engineer, decompile, disassemble, copy, modify, sublicense, distribute, resell, or otherwise exploit the SaaS Tools, nor may the User use the SaaS Tools to develop or support any product or service that competes with them.

7.3 API Access. API access is subject to the [API Terms of Use].

7.4 Feedback. Feedback the User grants the Company a perpetual, royalty-free license to use it without compensation to the User.



8. Fees, Payments, and Billing

8.1 Pricing. Pricing is displayed on the [Pricing Page], stated in [CHF/EUR/USD], exclusive of applicable taxes.

8.2 Authorization. The User authorizes the Company or its payment processor to charge the User's designated payment method for all fees associated with the Account.

8.3 Automatic Renewal. Subscriptions automatically renew at the end of each billing period unless cancelled in accordance with Sections 15.2 or 15.3.

8.4 Cancellation. Cancellation takes effect at the end of the current billing period. Access to the Account continues until the end of that period.

8.5 Refunds. All fees are non-refundable, including pre-paid subscription fees, except where required by applicable law.

8.6 Price Changes. The Company may adjust pricing by providing at least 30 days' prior notice. Continued use of Account after the effective date of the updated pricing constitutes acceptance of the new fees.



9. Intellectual Property

9.1 Ownership of Platform Content. All Platform content, software, trademarks, and materials created by or for the Company are the exclusive property of the Company or its licensors.

9.2 Limited User Rights of Use. To the extent that the contractual use of the Marketplace or the products requires the granting of usage rights to the Company's intellectual property rights, such rights are granted to the User personally, on a non-exclusive and non-transferable basis, and only for the duration and scope of these Terms. Any use of intellectual property rights for other purposes is prohibited. The User may not use the Company's trademarks or branding without prior written consent.

9.3 Copyright Complaints. Report infringement to [email protected].



10. Privacy and Data Protection

10.1 Privacy Policy. Data processing is governed by the [Privacy Policy].

10.2 Swiss FADP. Processing of Personal Data complies with the Swiss Federal Act on Data Protection (FADP).

10.3 EU GDPR. Processing of EEA/UK residents' data complies with GDPR.

10.4 Data Processing Agreement. B2B Users may request a DPA at [email protected].

10.5 International Transfers. Safeguards for cross-border transfers are described in the Privacy Policy.



11. Prohibited Conduct

The User must not: use the Platform unlawfully; impersonate others, circumvent security, scrape or harvest data, transmit spam, engage in fake reviews or market manipulation, facilitate financial crimes or discriminate against Users based on any protected characteristic.



12. Third-Party Services

The Platform may link to or integrate with third-party Services. The Company has no responsibility for third-party content or practices. Use of third-party Services is governed by their own terms.



13. Liability Disclaimers

13.1 General Disclaimer. THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND TO THE MAXIMUM EXTENT PERMITTED BY LAW. The Company is liable only for direct damages caused by its own intentional or grossly negligent conduct. Liability for direct damages resulting from slight negligence — regardless of the legal basis — is expressly excluded, subject to mandatory statutory provisions. The Company assumes no liability whatsoever for indirect or consequential damages, irrespective of the legal basis.

13.2 Users and Third Parties. The Company is not liable, in particular, for any damages suffered by Users or third parties that result from the conduct of other Users or third parties in connection with the use or misuse of the Marketplace.

13.3 Linked Websites. The Company makes no warranty regarding the timeliness, accuracy, legality, completeness, or quality of the content on websites accessible via links on the Company's Platform and excludes all liability in this regard.

13.4 Force Majeure. The Company is not liable for delays caused by events beyond its reasonable control.

13.5 Marketplace Disclaimer. The Company does not verify listing accuracy or Seller identity. Marketplace transactions are at the User's own risk.

The Company is not obliged to review the listings, ratings, or any other information published by Users on the Marketplace and assumes no responsibility in particular for:

  • the accuracy, truthfulness, or completeness of listings;

  • the quality, safety, legality, or availability of the Goods and Services offered;

  • the ability, authority, or willingness of any User to offer, purchase, deliver, pay for, or otherwise perform under a contract;

  • the accuracy of translations when using the automatic translation function.

13.6 Mandatory Consumer Rights. Nothing herein limits liability that cannot be excluded under mandatory applicable law.

13.7 EU/EEA Consumers. The User's statutory rights under EU consumer law, including distance selling withdrawal rights, are not affected. US Users: implied warranty exclusions may not apply in all jurisdictions.



14. Indemnification

The User agrees to indemnify and hold the Company and its affiliates harmless from any claims, demands, losses, damages, and costs (including reasonable legal and defense expenses) arising out of or in connection with the User's breach of these Terms, its User Content, its activity on the Marketplace, its violation of applicable law, or any third-party claims resulting from the User's conduct.



15. Term, Termination, and Suspension

15.1 Term. These Terms take effect upon the User's first use of the Platform and remain in force until terminated in accordance with this Section.

15.2 Termination by the User. The User may close its Account at any time. Cancellation of a Subscription takes effect at the end of the current billing period pursuant to Section 8.4. Pre-paid fees are non-refundable except where required by applicable law.

15.3 Termination or Suspension by the Company. The Company may suspend or terminate the Account if:

  • the User breaches these Terms;

  • the User's use poses a risk to other Users, the Platform, or the Company;

  • the Company is required to do so by law or regulatory authority; or

  • the User's Account shows prolonged inactivity. In such cases, no refunds will be issued except where required by applicable law.

15.4 Survival. Sections 9, 10, 13, 14, 16, and 18 shall survive termination of these Terms.



16. Dispute Resolution and Governing Law

16.1 Governing Law. All disputes arising in connection with these Terms between the Company and a (current or former) User are subject to Swiss law (excluding CISG).

16.2 Jurisdiction. The place of jurisdiction, subject to mandatory statutory provisions to the contrary, is Eiken, Canton of Aargau, Switzerland.

16.3 Informal Resolution. Parties will attempt to resolve disputes informally for at least 30 days before initiating formal proceedings. Contact: [email protected]



17. Changes to These Terms

The Company may update these Terms at any time. Material changes are notified via the Platform or by email. Changes take effect 30 days after notice for existing Users. Continued use constitutes acceptance.



18. Miscellaneous

18.1 Entire Agreement. These Terms and incorporated policies constitute the entire agreement between the User and the Company.

18.2 Severability. Should any provision of these Terms be invalid or unenforceable, in whole or in part, the validity and/or enforceability of the remaining provisions or parts thereof shall not be affected. The invalid and/or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the economic intent and purpose of the original provision. The same applies to any gaps in these Terms.

18.3 Waiver. Waivers must be in writing. A waiver of one breach is not a waiver of subsequent breaches.

18.4 Assignment. The User may not assign its rights without written consent. The Company may assign freely.

18.5 Language. The English version governs.

18.6 No third-party beneficiaries.



19. Contact Information

BikerBase GmbH Oberdorfstrasse 11, 5074 Eiken, Switzerland [email protected] bikerbase.com

Last updated: June 3, 2026